CUSTOMER LOYALTY PROGRAMS
Loyal customers are the backbone of any thriving restaurant. By utilising Vantifood’s integrated loyalty system, you can effortlessly reward your best customers, encouraging repeat visits and sales. Our system automates rewards, allowing you to swiftly set up, track, and optimise customer loyalty, keeping them engaged.
25%
Increase in Repeat Visits
Restaurants leveraging Vantifood’s loyalty program have seen an average 20-25% increase in repeat sales, driven by convenience and rewards.
20%
Higher Customer Spend
Customers who redeem loyalty points on average spend 15-20% more per order compared to non-loyalty members.
30%
Boost in Customer Engagement
Restaurants using personalised loyalty rewards through Vantifood have seen a 30% higher engagement rate, as customers appreciate offers tailored to their preferences.
What is Vantifood’s Customer Loyalty Program?
Our loyalty-boosting features are engineered to elevate repeat orders, with seamless integration into your existing system. You can personalise the loyalty plan to promote point-based, or reward-based incentives to encourage customer returns. Whether it is online, or in-person, customers can earn tokens on every purchase.
Points-Based System: Customers earn points from every order, not matter whether it’s online, in-app, or in-store. You decide how many points are awarded per unit spent and set up redemption guidelines for deals or free items.
Fully Integrated with Online Ordering: The loyalty program is designed into Vantifood’s online ordering platform. Customers can manage points, track rewards, and redeem offers directly from the app or your restaurant’s website.
Customisable Rewards: Personalise your loyalty scheme to meet your restaurant’s requirements. Offer phased rewards, special birthday discounts, or exclusive access to seasonal menu items for your most loyal customers.
Automated Marketing and Notifications: Send automated, personalised messages to customers to inform them when they earn a reward or alert them of new offers. Keep them engaged, excited, and coming back for more with targeted marketing.
Real-Time Analytics: Gain insights on the success of your loyalty program with Vantifood’s analytics dashboard. Monitor customer engagement, track redemption rates, and tailor your rewards to maximise performance.
Best of all, it integrates directly into Vantifood’s online ordering system, which manages rewards automatically, tracking and applying when customers place orders, with no intervention from you.
How Does it work?
Just remember, we will be here throughout the whole process to help.
01
Create and Customise Your Program
Access the Vantifood dashboard, build your loyalty scheme by deciding the points structure, and personalise rewards to fit your brand. Tailor everything to suit your customer and business goals.
02
Track Points Automatically
Once activated, customer purchases automatically generate points. Customers can manage their balance at anytime through the app or your website, making it easy to retain engagement.
03
Boost Redemptions and Optimise
Inform customers when they've qualified for rewards to encourage redemptions. Monitor engagement with Vantifood’s analytics, to track rewards, and enhance your scheme for results.
FAQ's
Why should i use Vantifood for my restaurant?
Our diverse toolbox solution covers a spectrum of your restaurants operational needs. We modernise the dining experience by enabling your customers to browse menus, order, and pay directly from their own devices. Reduce wait times, increase table turnover, value customer satisfaction.
Will using a QR code ordering system improve my restaurant’s revenue?
Definitely! Integrating a QR code system allows for orders to be processed faster, provide more opportunities to upsell other items, and ensures your customer enjoy their meals with less time waiting to be served.
How does Vantifood improve customer experience?
No physical menus and self-ordering will reduce the number of order errors. Customers will experience seamless dining, where they can order at their own convenience. Coupling this with sustainable strategies, customers will be compelled to dine with you.
Is Vantifood environmentally friendly?
We are committed to making a more sustainable future for everyone! Our digital solutions are eco-friendly, and are designed to complement green practices. We also help businesses implement these strategies into operations.
